SHIPMENTS
Everything You Need to Know About Shipping, Delivery Times, and Costs of Your KONUZ Products
PURCHASING PROCESS
You can purchase your KONUZ products by clicking the "buy" button on the product page.
Once you've completed your purchase, we’ll send you a confirmation email with all the details of your order, including the tracking number. If you can't find this email in your inbox, please check your spam folder. If it’s still not there, feel free to email us at contact@konuz.com.
Track Your Package
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For customers in Europe: You will receive an email from our carrier as soon as your package leaves our warehouse. If you have any questions or need to make changes to your delivery, please contact the carrier directly.
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For customers outside the EU: You will receive an email from our courier as soon as your package leaves our warehouse. If you have any questions or need to make any changes, please reach out to the courier directly.
Delivery Time
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For deliveries within the EU: Our delivery times typically range from 3 to 7 days.
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For deliveries to the USA: Our delivery times typically range from 2 to 5 days.
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For deliveries to countries outside the EU: Our delivery times typically range from 3 to 10 business days.
Please note that shipments are not made on weekends, so delivery times may be slightly extended when the order is placed near the weekend.
If you have any further questions or need assistance, don’t hesitate to contact us at contact@konuz.com!